No call falls into the void.
Aria is a multilingual AI voice agent. She answers inbound calls — and places outbound ones — understands what the caller wants, qualifies, books, routes emergencies and logs everything. In multiple languages, at any hour.
What Aria does
- Answers instantly, 24/7 — every inbound call is picked up, morning, evening, weekends, in multiple languages.
- Understands intent in natural language — the caller explains their need in their own words. No "press 1 then 3" menus.
- Qualifies and books — she asks the right questions, collects the useful information and places an appointment in your calendar.
- Detects urgency and transfers — when it's serious, she hands the call to the right person with a summary. The caller repeats nothing.
- Logs every call — record, reason, transcript and next step flow straight into your CRM and tools.
- Runs outbound campaigns — appointment reminders, follow-ups, confirmations, short surveys: Aria calls out too.
Who it's for
- Growing companies — call volume rises faster than the front-desk team.
- Overwhelmed receptions and switchboards — when one call in three rings out at peak hours.
- High-volume practices and services — healthcare, legal, real estate, home services, after-sales.
- Multilingual teams — a customer base that calls in French, Dutch, English and beyond.
How it works
- The call arrives — Aria picks up within seconds, in the caller's language.
- She understands and qualifies — she identifies the intent, asks the useful questions and rephrases to confirm.
- She resolves, books or hands over — a direct answer, an appointment set, or a transfer to a human with full context.
- Plugged into your tools — Aria connects to your existing telephony and CRM. Live in a few days, with no heavy IT project.
What stays human
- Aria never pretends to be human — and never traps anyone in automation.
- Sensitive calls go to a human — complaints, negotiations, VIP clients, emotional topics: a clean transfer, with context.
- Callers can always ask for a person — Aria doesn't block access to your team, she organises it.
- Judgement and the relationship stay yours — Aria handles availability and structure; humans keep the decision and the bond.
Security & compliance
- GDPR compliant — controlled handling of recordings and transcripts, configurable retention periods.
- EU hosting — your call data stays in Europe.
- Transparency — the caller knows they're speaking to an AI agent from the start of the call.
- Audit logs on every call: who, when, what reason, what follow-up, what transfer.
- No training of third-party models on your calls or your customer data.
Pricing & rollout
- Pricing on request — a package scoped to your perimeter, your sites and your volumes, with no hidden cost.
- Deployment in a few days — connected to your telephony and CRM, with no heavy IT project.
- One scope first — we start on one line or one call type, measure, then expand.